Welcome to TrueFitTryOn.com. These terms and conditions apply to the True Fit Try On website located at www.truefittryon.com .

True Fit Try On is a wholly owned division of The Systems Group, Inc. As used in these Terms & Conditions, “True Fit Try On”, “us” or “we” refers to The Systems Group, Inc. corporation.

This instrument confirms the terms and conditions of the sale of goods described on the face hereof. In the event that any document or writing states terms additional to or different from the terms and conditions of this instrument, then this instrument will supersede, and be deemed a notification of objection to, such additional and/or different terms. The customer’s presentation of this instrument to True Fit Try On will be deemed an acceptance of all the terms and conditions contained in this instrument.

Prices do not include export duties, special handling, shipping or freight charges or sales, use, license, excise or other taxes with respect to the manufacture, sale or delivery of goods, all of which are the sole responsibility of the customer. The prices stated on the face hereof are subject to adjustment to True Fit Try On’s schedule of prices in effect at the time of each shipment.

(A) Pre-Pay Credit Card. Unless otherwise agreed in writing by True Fit Try On and the customer, or unless prepaid, all orders will be shipped after payment is received. (B) Other. Any other methods of payment will be in accordance with True Fit Try On’s payment policies. Any credit sale is subject to the approval of True Fit Try On’s credit department. All payments will be made in United States currency. If the customer fails to comply with any of the terms or conditions of this instrument, True Fit Try On may hold further deliveries. True Fit Try On may suspend performance or require cash payment or C.O.D. or adequate security, at any time when, in True Fit Try On’s sole and absolute discretion, the financial condition of the customer or other factors warrant such action.

True Fit Try On reserves the right to alter, change or modify the design and/or construction of any goods without notice and without incurring any obligation to furnish or install such alterations, changes or modifications on goods previously or subsequently sold.

Unless otherwise agreed in writing by True Fit Try On and the customer, shipments will be made via the most reasonable methods as determined in the sole and absolute discretion of True Fit Try On. True Fit Try On will have the sole and absolute discretion to select the method of shipment, routing of shipment, point of origin of shipment and selection of carrier. Shipping and delivery dates given by True Fit Try On are estimates only, based on factors in existence at the time such estimates are made. Each delivery will be deemed to be a separate sale and the customer will make payment on partial deliveries. True Fit Try On will not be liable for damages due to the delay in, or the inability to complete, the manufacture and delivery of goods due to labor difficulties, weather, Acts of God, governmental acts or regulations, shipping delays, inability to obtain equipment or material from the sources of supply, or any other cause whatsoever beyond the reasonable control of True Fit Try On. The customer will pay True Fit Try On reasonable storage and handling charges for any shipments that are delayed on account of the customer and will be responsible for initiating and processing all claims directly with the carrier. All orders placed via the internet, shipping charges will be added to order before shipping of order.

Unless otherwise noted, customer will accept all charges that are applied with a 3 Day Select, 2nd Day Air, or Next Day Air Shipment and all additional charges that might apply to that shipment.  Customer must notify True Fit Try On if customer is to be notified of price of shipping charges before order is shipped.  If not noted, customer will be responsible for all charges. 

Certain products can only be shipped via Common Carrier. Customer MUST advise True Fit Try On regarding any special delivery arrangements required. Common Carrier Trucks typically require dock high delivery points or are to curbside. Please advise at time of order if the following apply: Residential Delivery, liftgate required, inside delivery, special elevator restrictions, appointments for delivery scheduling, more than one person to unload, or any other circumstances that might affect your delivery. Additional charges may apply depending on your needs. Truck deliveries cannot be guaranteed for a specific date, but TRUE FIT TRY ON will do all that it can to assist you in arranging your delivery. Please count and inspect all packages at time of delivery and note any damage or shortages on bill of lading at time of receipt in order to preserve your right to file a claim with the freight company.

All risk of loss or damage and all incidents of title and ownership will pass to the customer when True Fit Try On’s delivery of the goods to the carrier (Ex-Works point of origin of shipment) even though True Fit Try On may have selected the carrier. In no event will True Fit Try On be liable for any loss or damage, including but not limited to lost profits or incidental or consequential damages, that result after True Fit Try On delivers the goods. For any such loss or damage, True Fit Try On will have no responsibility whatsoever and the customer will be responsible for initiating and processing all claims directly with the carrier.

The customer hereby grants to True Fit Try On a lien and a purchase money security interest in all the goods purchased hereunder, as well as all additions and accessories attached to such goods, and all proceeds therefrom, as security for any balance owing with respect to such purchase. Upon True Fit Try On’s request, the customer will promptly execute and deliver to True Fit Try On a financing statement and any additional documents to evidence said lien or security interest.

True Fit Try On® (TFTO) products are intended for the benefit of end consumers and manufacturers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means the purchase of product by someone who intends to resell the product to others (consumers, businesses or any third party). If TFTO determines that a purchase or order is intended for resale, TFTO reserves the right, in its sole discretion, and as it relates to such purchase or order take any action to hinder such purchase or order, including without limitation, to restrict sales to any consumer, consumer account, cancel orders, impose purchase quantity limits, and/or suspend or close any account.

The customer may cancel orders for, or make returns of, goods purchased under this instrument only upon submitting a written request for cancellation or return to True Fit Try On and obtaining the written consent of True Fit Try On for same. All cancelled orders will be given a cancellation number at the time of True Fit Try On’s acceptance of cancellation. Customer must keep that number for reference should order be inadvertently shipped. All merchandise returned must also be assigned a Return Authorization (RA) number. True Fit Try On does not accept collect shipments. Any such cancellation or return will be subject to True Fit Try On’s cancellation and return policies in effect at the time of such cancellation or return, including but not limited to True Fit Try On’s restocking charges which currently are equal to 15% of the cost of the goods and True Fit Try On’s requirement that any return must be in its original packaging and must be made no later than sixty (60) day after True Fit Try On delivers the goods to the customer or the carrier, or emails the invoice, whichever first occurs. Special ordered, custom, obsolete or non-current goods may not be returned and orders for the same may not be cancelled. Any orders that True Fit Try On agrees will be cancelled and any goods that are accepted for return will entitle the customer to an exchange for other goods or a credit against future purchases; no refunds will be given.


Sale of products and fulfillment of all orders at True Fit Try On® is subject to availability and our discretion in managing inventory. We explicitly reserve the right to limit, decline or reject any sales and orders for any reason, without being liable for any damage or costs other than repayment of any amount received from you in relation to such sale or order, in situations including but not limited to:

  • the product you seek to purchase is not available or in stock;
  • your address, billing information or form of payment is incorrect or cannot be verified;
  • there is evidence that your order (single or cumulative orders) was purchased for the purpose of resale;
  • your purchase or order exceeds product purchase limits (quantity and/or dollar amount);
  • your account and/or purchase history shows an excessively high volume of returns;
  • TFTO will determine whether any of the above events have occurred in its sole discretion.

We reserve the right to cancel any order received.

All goods sold pursuant to this instrument are subject to inspection by the customer promptly upon the customers receipt and, unless True Fit Try On is advised in writing to the contrary, such goods will be deemed to be accepted as conforming with the requirements of this instrument and free from all discoverable defects. If the customer finds the goods to be non-conforming, the customer must promptly so advise True Fit Try On in writing, specifying all claimed defects or non-conformities and the customer will give True Fit Try On an opportunity to investigate.

True Fit Try On warrants that all of the goods manufactured by it are free from manufacturing defects in material and workmanship. True Fit Try On represents that it has inspected in a reasonable manner all components manufactured by others and used in True Fit Try On goods and True Fit Try On warrants that those components are free from manufacturing defects in material and workmanship that are detectable by such reasonable inspection. THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. INCLUDING BUT NOT LIMITED TO THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES ARE VOID IF THE GOODS HAVE NOT BEEN USED, CARED FOR AND MAINTAINED IN ACCORDANCE WITH TRUE FIT TRY ON’S WRITTEN INSTRUCTIONS ACCOMPANYING THE GOODS OR IF THE GOODS HAVE BEEN OTHERWISE UNREASONABLY USED, NEGLECTED, MISHANDLED, OR IMPROPERLY SERVICED OR STORED OR IF THE GOODS HAVE BEEN DAMAGED BY ACCIDENT OR OTHER CASUALTY. No employee or representative of True Fit Try On has authority to bind True Fit Try On to any representation, promise or warranty concerning the goods. Unless a representation, promise or warranty is set forth in this instrument it is not enforceable by the customer. THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY AGAINST TRUE FIT TRY ON FOR BREACH OF ANY WARRANTY WILL BE FOR THE REPAIR OR REPLACEMENT AT TRUE FIT TRY ON’S OPTION, UPON THE CUSTOMER’S RETURN AT THE CUSTOMER’S COST, TO TRUE FIT TRY ON OF THE GOODS. NO OTHER REMEDY, INCLUDING BUT NOT LIMITED TO COMPENSATION FOR PROPERTY DAMAGE, LOST PROFITS, LOST SALES, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WILL BE AVAILABLE TO THE CUSTOMER. Claims under the foregoing warranties must be made by obtaining the prior Return Authorization (RA) and shipping instructions of True Fit Try On and returning the defective goods in accordance with True Fit Try On’s policies then in effect. This paragraph constitutes the complete and final expression of any and all warranty agreements between True Fit Try On and the customer notwithstanding any usage of trade, course of dealing or documents sent to True Fit Try On by the customer.

If True Fit Try On manufactures or modifies any goods in accordance with the customer’s requests, plans or specifications, the customer will indemnify and hold True Fit Try On, its agents, officers and employees, harmless from and against all liabilities, losses, claims, causes of action, penalties and expenses, including but not limited to attorney’s fees and court costs, imposed on, incurred by or asserted against True Fit Try On, its agents, officers or employees,, on account of bodily injury or death or property damage or destruction or on account of infringement of any patent, design, copyright, tradename or trademark, existing or hereafter issued, directly or indirectly arising out of such requests, plans or specifications or out of any alleged breach by True Fit Try On of any implied or express warranty (except for the limited warranties specifically set forth in this instrument). The provisions of this paragraph are expressly made for the benefit of True Fit Try On, its agents, officers and employees and its successors and assigns, and will continue in full force and effect not withstanding the termination of this instrument.

The waiver by True Fit Try On of any term or condition of this instrument will not be construed to be a waiver of any other term or condition hereof, nor will such waiver of a subsequent breach of the same term or condition, nor will it be deemed a waiver of any term or condition in any subsequent instrument. SEVERABILITY In the event any provision of this instrument is held to be invalid or unenforceable, the other provisions of this instrument will be valid and enforceable.

This instrument confirms the sole and entire agreement between True Fit Try On and the customer and none of the terms and conditions contained herein may be added to, deleted, modified or altered except by a written instrument signed by True Fit Try On and the customer. There are no oral understandings, representations or agreements relative to the subject matter of this instrument which are not fully expressed in this instrument.

The laws of the State of California will govern the validity, interpretation and enforcement of this instrument. The sole, exclusive and proper venue for any proceedings brought to interpret or enforce this instrument or to obtain a declaration of the rights of the parties hereunder will be Los Angeles County, California.

In the event that any suit in law or equity, arbitration or the formal proceeding is instituted by any party or interpret any part of this instrument, or to recover damages for breach thereof, the prevailing party will be entitled to recover costs of suit, including but not limited to reasonable attorney’s fees, incurred. If any collection procedure does not culminate in the commencement of any suit, arbitration or other formal proceeding, True Fit Try On will be entitled to recover from the customer, all costs, including but not limited to attorney’s fees, incurred by True Fit Try On in connection with such collection procedure.